Question 1

How is this Software different from others in the market?

Accepted Answer

ChatHelp.ai offers full access to its platform without limitations in subscription plans, unlike competitors.

Question 2

Can we use our own OpenAI API keys?

Accepted Answer

Yes, you can use your own OpenAI API keys along with other supported keys like Claude and Gemini.

Question 3

What payment method do you support?

Accepted Answer

We support credit card payments for monthly and yearly subscriptions through the Stripe payment gateway.

Question 4

Do you provide any money-back guarantee?

Accepted Answer

You can cancel your subscription within a 14-day free trial period for a full refund; charges after that are non-refundable.

Question 5

How do you provide support?

Accepted Answer

Support is available via Discord community chat and remote connection services like Zoom or TeamViewer.