Question 1

What is a customer support chatbot?

Accepted Answer

A customer support chatbot is an automated tool designed to assist users by answering questions and providing instant information.

Question 2

How does Chatling ensure the privacy of customer data?

Accepted Answer

Chatling adheres to strict data protection protocols and is GDPR compliant to ensure customer data is secure.

Question 3

Can Chatling be customized to match my company’s branding?

Accepted Answer

Yes, Chatling allows extensive customization to align the chatbot’s appearance and responses with your brand identity.

Question 4

How can I train the AI chatbot?

Accepted Answer

You can train the AI using various data types, such as website content, FAQs, and documents to enhance response accuracy.

Question 5

Is Chatling capable of understanding multiple languages?

Accepted Answer

Yes, Chatling supports over 85 languages, allowing businesses to cater to a diverse customer base.