Question 1

How will making videos make my customer support job easier?

Accepted Answer

Video allows customers to troubleshoot issues themselves, reducing the number of emails and calls.

Question 2

What if I’m not confident on camera? Can I still make good videos?

Accepted Answer

Yes! Descript's AI tools help you edit out mistakes and enhance your video quality without extensive rehearsals.

Question 3

How can my support team get started with Descript?

Accepted Answer

Sign up for a plan, explore tutorials, and start creating videos. Personalized demos are also available.

Question 4

Can I update my videos easily if there are changes?

Accepted Answer

Absolutely! Just edit the text in your transcript, and Descript will regenerate the audio automatically.

Question 5

How does Descript help with collaboration?

Accepted Answer

Descript allows team members to collaborate seamlessly on video projects with features like shared links and comments.